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We've built security into every layer of Rax AI. Your data protection and privacy are our top priorities.
Our security approach is built on four foundational pillars that protect your data at every level.
All data is encrypted in transit (TLS 1.3) and at rest (AES-256). API keys are hashed and never stored in plain text.
Secure API key authentication with scoped permissions. Support for OAuth 2.0 and SSO for enterprise accounts.
Hosted on SOC 2 compliant infrastructure with automated security patching and 24/7 monitoring.
Your data is never used to train models. We follow data minimization principles and GDPR compliance.
Transparency in data handling is fundamental to building trust. Here's exactly what happens with your data.
Your API requests and responses are never used to train, fine-tune, or improve our AI models. Your data remains yours, always. This commitment is contractually guaranteed for all customers.
Built-in security features to help you maintain control and visibility.
Create multiple API keys with granular permissions. Rotate keys without downtime.
Role-based access control for team members with detailed audit logs.
Intelligent rate limiting to protect against abuse and ensure fair usage.
Real-time monitoring with instant alerts for suspicious activity.
We're committed to meeting the highest industry standards for security and privacy.
Security, availability, and confidentiality controls
EU General Data Protection Regulation
California Consumer Privacy Act
Health Insurance Portability and Accountability
We take security vulnerabilities seriously. If you've discovered a security issue, we encourage you to report it to us responsibly.
Our security team is happy to answer questions, provide documentation, or help with compliance requirements.